Privacy Policy

1. Overview

Fastlance Atelier (“we,” “us,” “our”) provides laminate flooring education. This Policy describes how we handle personal information when you visit our site, create an account, enroll in courses, or interact with support.

2. Information We Collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, billing details (processed by our payment provider), and receipts.
• Usage data: pages visited, device data, and approximate location for analytics.
• Support data: messages sent to [email protected].

3. How We Use Information

• Provide and improve courses, including personalization and progress tracking.
• Process transactions and prevent fraud.
• Respond to support requests and send service notices.
• Comply with legal obligations and enforce Terms.

4. Cookies and Tracking

We use essential cookies for authentication and preferences, and limited analytics cookies to understand site performance. You can manage cookies in your browser settings. Our footer banner captures consent where required.

5. Sharing of Information

We share data with:

• Payment processors to complete purchases.
• Cloud providers to host our services.
• Analytics vendors to measure usage trends.
• Authorities when legally required.

6. Data Retention

We retain account and transaction data for as long as necessary to provide services and meet legal requirements. You may request deletion of your account, subject to legal holds.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact us at [email protected].

8. Data Security

We use encryption in transit, role-based access, and regular security reviews. No method is perfectly secure; please use strong, unique passwords.

9. International Transfers

Information may be processed in the United States and other countries. We implement appropriate safeguards for cross-border transfers where required.

10. Changes to This Policy

We may update this Policy from time to time. Significant changes will be announced on this page with a new effective date.

11. Contact

Questions about privacy? Email [email protected] or write to Fastlance Atelier, 1205 Artisan Way, New York, NY 10001, USA.