Frequently Asked Questions

Everything you need to know about our premium laminate flooring courses, tools, policies, and learning experience.

Do I need prior experience to start?

No. Our Foundation modules assume zero background. You will learn tool safety, plank handling, layout basics, and finishing details from the ground up.

What tools do you recommend for premium results?

A precise miter saw with fine-tooth blade, oscillating tool, pull bar, tapping block, shims, scribe, and a reliable straightedge. We also cover dust control and blade care.

How much subfloor prep is required?

We target flatness tolerance that protects straight lines and silence. You’ll learn inspection, moisture checks, and when to level versus feather.

Do you teach herringbone and other signature patterns?

Yes. Advanced tracks detail layout math, jig setup, and cut sequencing for herringbone, chevron, and tasteful borders.

Are there live workshops?

We host intimate live online coaching and limited-seat in-person workshops. Seats focus on mentorship and feedback, not crowds.

What is your refund policy?

Self-paced courses: 7-day satisfaction window if less than 20% completed. Live sessions: refundable up to 72 hours before the first meeting.

Do I receive a certificate?

You’ll receive a digital certificate and a verifiable badge showcasing the techniques validated in assessments.

How do I get support during the course?

Direct feedback via office hours, forum responses within 24 hours, and priority email to [email protected].

How long do I have access?

Self-paced modules include 12 months of access; bundles refresh with updates. Workshop replays remain for 90 days.

Browse Catalog Contact Support